Calm in Chaos: Safety in Challenging Situations for Community Workforce Safety

Working with high-risk individuals can be challenging, but it's important to stay calm and focused to keep yourself and others safe. We'll share de-escalation techniques, tips for working with difficult clients, and how to report incidents. This episode is hosted by Kathy Polasky-Dettling, Vice President of Clinical Strategies at Afia, a SimiTree company, and Melissa Gordon, RN, BSN, MBA, Senior Manager at SimiTree. Join them to learn how to stay "Calm in Chaos: Safety in Challenging Situations for Community Workforce Safety." 

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Kathy Polasky-Dettling, Vice President of Clinical Strategies 

With over 26 years of experience in community mental health centers, Kathy is a consultant specializing in Behavioral and Primary Health Care Integration, as well as Certified Community Behavioral Health Center (CCBHC) planning and implementation. Her expertise lies in developing and managing clinical and integrated health programs, allowing her to provide valuable insights to organizations seeking to improve their behavioral and primary healthcare services.

Melissa Gordon, RN, BSN, MBA, Senior Manager at SimiTree  

Meet Melissa Gordon, a highly skilled and accomplished healthcare professional with an impressive 30-year track record. As a Registered Nurse (RN) and holder of a Bachelor of Science in Nursing (BSN) and a Master of Business Administration (MBA), she has honed her expertise in various aspects of healthcare, particularly in home health, hospice, and private duty care.